Next up in our Conversation Series we spoke with our technology and innovation expert, Robert Anton, who is the Business Transformation and Technology Executive at Achieve Australia.
We talked about the benefits and challenges brought about by advances in technology and what’s in store for the future.
First up Rob, what are you passionate about?
I’m passionate about using technology and innovation to deliver business excellence. Our team’s focus is to create operational efficiencies that will ultimately benefit the people we support.
It’s important to engage with Achieve’s workforce to unlock the benefits that contemporary workflows and technology can offer and I’m an advocate for investing in people, systems and change management resources to improve our services.
”It’s very satisfying to do this at the same time as being able to see the tangible and positive experiences for people with disability as well as the social inclusion outcomes that Achieve is championing.Robert Anton
Technology is advancing at a rapid rate, how can organisations keep up with this rate of change and what are some of the challenges and benefits of this?
In order to take advantage of technology and optimise business processes, organisations must take the time to closely understand the needs of all stakeholders from across the business. We also need to know what’s available from a technological point of view, what the current trends are, and look at what type of technology is going to best meet the needs of the people we support, our staff and industry regulators.
Over the past few years, the general trend in IT has seen a significant move to more integrated cloud-based applications. This means that we can now host applications online and offer greater flexibility, cost savings, security and storage than ever before. But there’s also a certain level of risk that needs to be constantly monitored to ensure a stable environment and to protect an organisation’s data and assets.
What’s in store for the Business Transformation and Technology team at Achieve?
The team are focussed on using and further developing the investments that are being made at Achieve in terms of workforce development, property optimisation and technology. Our aim is to support the organisational change and growth that is occurring so that the delivery of our services for people with disability works seamlessly with the NDIS into the future. It’s both a privilege and a pleasure to be part of the talented, diverse and motivated team at Achieve.
Speaking of the NDIS, how will we continue to meet both the challenges and opportunities facing the disability sector?
Our team strives for continuous improvement by providing a range of services across the organisation. For instance, location-based mobile technology can make a big difference to timely, accurate and relevant client and workforce based information management. These resources support our operational staff in providing the services and supports clients and their families have chosen under their approved NDIS Plans. It’s imperative that our systems are efficient, safe and secure, both now and into the future.
What do you enjoy most about working in the disability sector and at Achieve?
It’s immensely rewarding to work in a respectful environment and make use of my commercial experience and skills. It’s very satisfying to do this at the same time as being able to see the tangible and positive experiences for people with disability as well as the social inclusion outcomes that Achieve is championing.