A Standout Employee

Meet Maggie Su, thirty-nine years old and has been with Achieve Australia since August 2012 looking for a placement through our job search assistance. She began working at Woolworths Eastwood six months ago and her journey with Achieve has been so successful that she no longer requires our services, such as post-placement support. She now has the professional competence of an independent worker.

Woolworths Eastwood Assistant Manager, Gustavo (Gus) Baillo describes Maggie as a ‘keen worker in the sense that she’s always interested in learning new things.’ He has also stated that Maggie is a ‘stand out’ employee as she is the only staff member that goes out of her way to actively help customers. If asked for assistance, she takes customers to the appropriate aisle, as opposed to verbally directing them.

Mr. Baillo describes Maggie’s adjustment into the workplace as ‘great’, saying that you wouldn’t know that she had been out of work when observing her work ethic. He furthers that Maggie is hardworking, punctual, and ‘dedicated to customer service.’

Maggie says that Achieve has created employment opportunities for her at a workplace she loves. At first, she was a bit stressed about working at Woolworths with ‘no experience in retail,’ due to working in an office for 10 years. Now, she finds going to work very exciting because she is on her feet and can interact with customers face-to-face. Maggie says that every day is different and engaging, unlike her experience working in office jobs which involved sitting at a desk in a routine.

Customers often consult Maggie for assistance due to her approachability and that she ‘greets them with a smile’. Having hired Maggie himself, Mr. Baillo says he’s keen to employ and train people Achieve supports, and would do it again if the opportunity arose.

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