ISEE Values – Delivering extra ordinary work to build extra ordinary lives
Achieve Australia understands the impact that staff have on people we support and appreciates the exceptional work our employee achievers have demonstrated to build extra ordinary lives.
Achieve has always focused its efforts in ensuring that all Australians with disability achieve social inclusion in all aspects of life and recognises and rewards employees who have contributed their talents and outstanding work to help the organisation build extra ordinary lives. As such, Achieve developed the ISEE Value Award Program (recognising Inclusiveness, Stewardship, Ethical, Extra Ordinary – our cultural values) in recognition of individuals whose approach to work and behaviour demonstrates one of Achieve’s cultural values. As a peer nominated awards program, the ISEE value awards allow colleagues to show their appreciation for one another. Every month, nominations are sent to the People and Culture team and one winner is announced.
ISEE Values – Staff Achiever for the month of August
Achieve Employees Demonstrating ISEE Values of Extra Ordinary
For the month of August, we continue to recognise the outstanding work and behaviour that employee achievers display for people we support. These exceptional employee achievers think and act beyond what is expected of them, ensuring that the people we support receives utmost care and assistance every day. For this, we congratulate Daniel Betts for his outstanding work and for building extra ordinary lives each day.
Encouraging others to ‘be all they can be’ and exploring ‘what is possible’ is demonstrative of Achieve’s value of Extra Ordinary. This value is displayed by Daniel Betts, Supervisor in Achieve’s Day Programs.
Daniel is constantly challenging ‘what is’ by relentlessly looking at ways to create further opportunities for the people we support. Although this is part of his character, his success has clearly been demonstrated through securing and facilitating work experience for a young lady supported within our Transition to Work (TTW) program. After being exited by another TTW program due to difficulty managing her frustrations and disengagement, Achieve was able to provide her with assistance. It is only because of Daniel’s commitment and aptitude in exploring the possibilities with people and families we support that the young lady is now engaged, happy and equipped to complete both her TAFE course and work experience.
Daniel says appreciatively of his award, “Thank you for the award and to be recognised for being a small part of someone’s life story.”
The ISEE Awards were originally launched at the Annual Staff Conference in December 2014.
The following list of recipients have previously won the award:
December 2014 – Zoe Taylor (Employment Support Officer) for Extra Ordinary
December 2014 – Nathalie Neveu (Operations Manager, Day Programs) for Inclusiveness
December 2014 – Ruchika Mangla (Acting Community Living Manager) for Extra Ordinary
December 2014 – Udara Jayasurija (Employment Consultant; DES) for Stewardship
December 2014 – Linda Archer (Social Educator) for Ethical
January 2015 – Leanne Larche (Factory Manager Commercial) for Stewardship
February 2015 – Rebecca Ellery (Resource Team Leader) for Extra Ordinary
March 2015 – Russell Mason (Registered Nurse) for Stewardship
April 2015 – Eileen Kelly-Davies (Social Educator) for Inclusiveness
April 2015 – Lynn Motta (Social Educator) for Inclusiveness
May 2015 – Sarah Mason (Supervisor) for Extra Ordinary
June 2015 – Louise Colnan (Family Liason Offer) for Stewardship
July 2015 – Ian Scutts (Property Manager) for Extra Ordinary
Below are some of the stories from previous award winners:
ISEE Inclusiveness & Extra Ordinary Awardees, April 2015
Lynn Motta & Eileen Kelly-Davis (Social Educators, Northern Region)
Involving people in decisions, being open, listening and exhibiting respectful behaviour are demonstrative of Achieve’s value of Inclusiveness. This value is displayed by Lynn Motta and Eileen Kelly-Davis, both of whom are Social Educators from Achieve’s Northern Region.
Recently both Lynn and Eileen went above and beyond to support a family through a difficult time. Eileen and Lynn displayed a high level of professionalism and represented themselves and Achieve Australia in a positive, professional and gracious manner. Through their combined efforts, they were able to enhance the level of inclusiveness and involvement of everyone through an emotionally delicate situation. Eileen and Lynn “enhanced the level of inclusiveness and involvement Robyn and Susan had throughout the service and proceedings”.
Lynn says of her award, “what an unexpected surprise it was to receive this award. With the support of my colleagues, I aim to make a difference each day to the lives of the people we support and this award is confirmation I am achieving that. I feel very much appreciated and valued as part of a great team. It’s a wonderful feeling.”
Displaying extra ordinary behaviour for her constant support and encouragement to those she supports on a daily basis, Eileen was also nominated for an Extra Ordinary ISEE Award. “Find a job you love and you’ll never work a day for the rest of your life. Well, that’s me – it’s not a job, it’s a calling.” Eileen said.
Achieve also recognises the “effective and emphatic management and involvement” of Yvonne Thiele and Charles Doane. Yvonne and Charles were present and always available to oversee the support that Eileen and Lynn provided and look over other matters during the family’s most difficult time.
ISEE Stewardship Awardee, January 2015
Leanne Larche (Marrickville Commercial)
Marrickville Commercial Factory is Achieve Australia’s packaging and assembly solutions that works with some of the most iconic businesses in Australian industry, including various domestic and international airlines. At Marrickville, Achieve’s supported employees provide a ‘high-tech’ solution to packing of both non-perishable and perishable items that cannot be assembled by machines.
Leanne received the ISEE – Stewardship award for her ability to think beyond her own point of view, “using her leadership skills to create a balanced and encouraging working environment by supporting both management and staff” and by “displaying leadership and moral fortitude by constructively challenging the thoughts of management.”
“This award makes it all worthwhile, to be acknowledged that I am doing something right here at Marrickville. I enjoy my work and hope to continue here for a long time; I like to see the change in all of our employees” says Leanne Larche.
ISEE Extra Ordinary Awardee, December 2014
Ruchika Mangla (Community Living, Southern Region)
Achieve Australia has been committed for over 60 years to supporting people with disability to living independently and achieving social inclusion for a more meaningful life. In 2014, residents of the former Crowle Home, a large residential centre in Ryde, transitioned into new duplex homes in Eastwood and became part of Achieve’s Community Living Service. Since moving into the new Homes, people supported by Achieve have embraced community life and are supported to live as independently as possible.
The process of moving people out of the large residential centres, such as Crowle Home, where they have lived most of their lives and into community homes presents a number of challenges. Ruchika was instrumental in the successful transition and “was committed and supportive throughout the entire process, displaying a high level of Extra Ordinary value for her job.” Ruchika’s actions during the transition demonstrated a solid commitment to the values of Achieve, particularly exhibiting a high level of Extra Ordinary commitment to her work. “Her gentle nature and commitment to the people that Achieve supports make her a valued employee of Achieve and a worthy candidate for the ISEE Award.”
“The idea for life is to live it to the fullest. The people we support are now living life to the fullest, that’s a big change and we see everyone having much more fun. There is so much choice in their lives and it’s beautiful to see it happening” says Ruchika Mangla.
ISEE Stewardship Awardee, December 2014
Udara Jayasuriya (Disability Employment Service)
Udara has worked with Achieve Australia since September 2011 with the DES team helping all of the people we support gain employment. “We help communicate individual needs of the people we support to employers and assist in creating a lasting job opportunity. Our job requires us to visit the people we support in our office, at workplaces or at a public place.” Achieve supports people with disability by also providing assistance through the entire job process from job search, preparing resumes, cover letters and helping with the application and interview process.
“It was a surprise to receive the award, I had not expected it at all. I was shocked to get singled out when my entire team is so equally hard working and continually shows great work ethic. It was an amazing feeling to be recognised for all my hard work; it is truly rewarding to work with Achieve and the team at DES. We are able to support people who really need a voice in the workplace, enriching their lives, and contributing to their futures” said Udara Jayasuriya.
Udara received the Achieve Australia I SEE value award for demonstrating one of the values of Achieve – Stewardship through continually going above and beyond for all of her clients, their families and with her colleagues. “Udara continues to be someone who leads by example, thinks beyond herself to be all she can be”.
ISEE Inclusiveness Awardee, December 2014
Nathalie Neveu (Day Programs)
Achieve Australia is aware of the importance of being an active member of the community. Learning new skills, getting out and about and participating in the community are just some of the indications that support a person to be happy and fulfilled in life. Achieve assists in making this happen by providing people with disability with healthy and meaningful lives through our Day Programs. By creating services and activities that are completely personalised depending on a person’s goals and objectives, Achieve supports in a way that is as individual as any person.
As the Day Program’s Operations Manager, “Nathalie constantly holds up to Achieve’s values by showing significant support to the people we support, management and staff. She thinks of others before herself. Most impressive is her ability to run a person centred approach to day programs in a highly inclusive way.” Nathalie demonstrated the Inclusiveness Value with her outstanding work “of constantly striving for better outcomes for the people she supports”.
“First I was surprised but rather proud to be one of the first to receive this award and being recognised at the conference, in front of my peers. I was touched to receive the Inclusiveness reward, as I see “inclusiveness” as the pillar value. Without being inclusive in your practices, you cannot be ethical, extra ordinary and a good steward. For me, inclusiveness means being person centred at all levels (with my team, the people we support, families and all of my colleagues)” says Nathalie Neveu.